Quotations

«We believe the unique consumer protection afforded by credit cards, such as additional cover for lost or damaged goods, is a key driver in this pattern.»

«Instead, what we are seeing are gangs taking note of card details and then using them to shop online.»

«What seems to be happening is that people are handing over their cards in shops, garages and restaurants the details are being taken down and then used to buy goods and services, mainly online.»

«Criminal gangs used to try and copy a card's magnetic strip in order to produce a counterfeit but with the introduction of chip and pin this is less of an option,»

«The countdown has begun but the only people who need to be aware of it are the minority of those with chip and pin cards who are not using their pins and they really need to get ready if they want to be sure of using their card after February 14th. If a cardholder is unsure of their pin they should contact their card company now who will issue a reminder. If a cardholder is finding it difficult to remember their pin they can change it to a more memorable number at any cash machine. And if they find that their card has become locked they should contact their card company who will advise them on how to unlock it.»

«Most card users -- 56 percent -- always pay off their balance in full each month and the vast majority of the rest do so most of the time. What's important to them is the length of the interest-free period.»

«If you have an old style non-chip and pin card or present your card at a till that has not been converted then you will still be able to use a signature.»

«We would never use the ?503m figure for pure identity fraud. We would put the figure at ?36.9m. The Home Office included the figures for all card fraud. We define identity theft differently.»

«The new banking code requires lenders to be more transparent about charges, the OFT research pre-dates this initiative.»

«Seeing card fraud losses come down is cast-iron proof that chip and pin is doing its job.»