Quotations
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Robin Urbanski Quotes
«We're always looking at ways to lower our cost but as of now we still have pillows.»
Author: Robin Urbanski
«How can I get into the Economy Plus section?»
Author: Robin Urbanski
«Unfortunately, because of privacy laws and for safety reasons, we can't disclose passenger information without permission from the passenger or without the involvement of authorities.»
Author: Robin Urbanski
«We're always going to be competitive on price with Southwest because we compete with them around the country.»
Author: Robin Urbanski
«All our recent initiatives are very successful because they answer to what our customers are telling us they want, and that is a more comfortable, enjoyable flying experience, ... If other airlines like American do not realize that this is important to fliers ? especially the most frequent fliers ? then they must not be listening to their customers as closely as we are.»
Author: Robin Urbanski
«All our recent initiatives are very successful because they answer to what our customers are telling us they want and that is a more comfortable, enjoyable flying experience, ... If other airlines like American do not realize that this is important to fliers ? especially the most frequent flyers ? then they must not be listening to their customers as closely as we are.»
Author: Robin Urbanski
«[Curbside check-in] will become more like a valet service, ... The skycaps will be working harder to earn your tips.»
Author: Robin Urbanski
«The feedback from customers has been extremely positive, ... Especially in San Francisco, where a lot of skycaps are continuing to receive very good tips because the service they provide is a lot better.»
Author: Robin Urbanski
«The feedback from customers has been extremely positive. Especially in San Francisco, where a lot of skycaps are continuing to receive very good tips because the service they provide is a lot better.»
Author: Robin Urbanski
«All our recent initiatives are very successful because they answer to what our customers are telling us they want, and that is a more comfortable, enjoyable flying experience. If other airlines like American do not realize that this is important to fliers ? especially the most frequent fliers ? then they must not be listening to their customers as closely as we are.»
Author: Robin Urbanski