Managing change of Avon Products Inc.

Table of Contents 1.Avon Products Inc.1 2.Leadership Behaviors and Skills2 2.1Transformational Leadership2 2.2Leadership Skills3 2.2.1 @Having a Vision3 2.2.2 @Communicate their Vision3 2.2.3 @Build Trust4 2.2.4 @Positive Self-regard4 3.Change in Avon4 3.1Leading Change4 3.1.1 @Establishing a Sense of Urgency5 3.1.2 @Creating the Guiding coalition6 3.1.3Developing a Vision and Strategy6 3.1.4 @Communicating the Change Vision7 3.1.5 @Empowering broad-based action7 3.1.6 @Generating short-term wins7 3.1.7 @Consolidating gains and producing more change8 3.1.8 @Anchoring new approaches in the Culture8 3.2Managing Change9 3.2.1 @Reasons for Resistance to Change9 3.2.2 @Model for Managing …

…Edition, Understanding Management, The Dryden Press Draft Richard L., 2001, Organization Theory and Design, 7th edition, South-Western College Publishing, Australia Draft Richard L., 2003, Management, 6th edition, South-Western College Publishing, Australia Fred R. David, 2002, 8th Edition, Strategic Management, Prentice Hall Kotter J., 1996, Leading Change, Harvard Business School Press, Boston Robbins Stephen P. & Coulter Mary, 2002, 7th Edition, Management, Prentice Hall, New Jersey Avon Products Inc. Company's Web Site viewed 2nd October 2003, <http://www.avon.com>