A Study on Southwest Airlines.
Date Submitted: 06/23/2003 05:31:15
Business description and history. Write a description to include the origin of the chosen business, its primary products and services, and a history of its growth and development.
Southwest Airlines is a major domestic airline that provides primarily short-haul, high-
frequency, point-to-point, low-fare service. Southwest was incorporated in Texas and
commenced Customer Service on 18 Jun 1971 with three Boeing 737 aircraft serving
three Texas cities - Dallas, Houston, and San Antonio. Today Southwest operates over
350 Boeing 737 aircraft
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past five years, about 20-30% annually.
When the company performs well employees are generously rewarded through the profit
sharing program, and many employees realize big gains in their stock ownership. The
bottom line with Southwest Airlines is you take care of the customer, the employee, the
overall outcome will turn out better. Southwest Airlines has taken care of business, and
as you can see by the growth of the company, what they are doing works!
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